How It Works
Three steps. That's It.
You start the return with the retailer. We pick it up at your door. The carrier scans it in. Here's exactly what happens at each step.
0
reguired by staff
<1
from signup to live
Returns Handled. Residents Happy.
Why property managers choose Bettr
What your residents
actually do.
They start the return.
Get a QR code or prepaid label from the retailer — same as normal.
They book online.
At BettrReturns.com in under 60 seconds. No app, no account required.
We handle everything else.
Door pickup, drop-off, photo confirmation. Your team is never involved.
Partnership Options
Three ways to
offer it.
Different properties, different needs. Pick the model that fits your lease structure, your residents, and your existing operations.
Per-unit monthly fee
Simple and predictable — easy to promote as a leasing amenity. Include it in your listed amenities and budget it like any other resident benefit.
/unit / month
Up to 2 pickups per unit included
Additional pickups at $4.99 each
One monthly invoice, no usage tracking
Promotable on lease marketing materials
Best for all-inclusive amenity positioning
Per-pickup billing
Pay only for what your residents actually use. Full visibility into volume — useful for properties that want data before committing to a flat fee.
/pickup
Invoiced monthly on actual usage
Residents book at BettrReturns.com
Monthly usage report with every invoice
No commitment — cancel anytime
Best for full visibility and cost control
Concierge bulk sweep
Already running package concierge? We close the loop on outbound returns. Residents drop returns at the front desk — we sweep on a set schedule.
/package
Residents drop returns at front desk
We sweep on schedule — one stop, all packages
2x/week or on-call when volume builds
Integrates with existing concierge workflow
Best for properties with exisiting concierge
What managers ask
before they partner.
How much does this cost my property?
Depends on the model you choose. Option A is $3.50/unit/month — easy to budget like any amenity. Option B is $5.49/pickup — you only pay for actual usage. Option C is $4.49/package for concierge-style bulk sweeps. All three are invoiced monthly.