How Doorstep Return Pickup Works · Baldwin County | Bettr
How It Works

Three steps. That's It.

You start the return with the retailer. We pick it up at your door. The carrier scans it in. Here's exactly what happens at each step.

Built Small on purpose

Start a Pickup

Start a Pickup

5

+
Cities served across Baldwin County

5

+
Cities served across Baldwin County

0

+
Lines you'll wait in again

24

hr
Time from booking to pickup

24

hr
Time from booking to pickup

24

hr
Time from booking to pickup

0

+
lines you'll wait in again

5

+
Cities served across Baldwin County
"Bettr exists because every Gulf Coast household has the same drawer, the same counter, the same backseat — full of stuff that needs to go somewhere else, and not enough hours in the day to take it there."
Brant
Founder, Bettr Returns

More detail,
less guessing.

Start the return with the retailer.

Log into your Amazon, Target, Sephora, or wherever you bought it. Initiate the return and grab the QR code or prepaid label they send you. That's all you do. No printer needed if they gave you a QR code. Need a label printed or a box? Add it when you book — we handle that too.

1

Start the return with the retailer.

Log into your Amazon, Target, Sephora, or wherever you bought it. Initiate the return and grab the QR code or prepaid label they send you. That's all you do.

No printer needed if they gave you a QR code. Need a label printed or a box? Add it when you book — we handle that too.

1

Start the return with the retailer.

Log into your Amazon, Target, Sephora, or wherever you bought it. Initiate the return and grab the QR code or prepaid label they send you. That's all you do.

No printer needed if they gave you a QR code. Need a label printed or a box? Add it when you book — we handle that too.


1

Book your pickup at BettrReturns.com.

Choose Solo ($6.99) for one package or Stack ($11.99) for unlimited. Pick your pickup window. We'll confirm by text right away and send a "15 minutes out" text the day of.

Same-day available when booked before 10 AM. No account required.


2

Book your pickup at BettrReturns.com.

Choose Solo ($6.99) for one package or Stack ($11.99) for unlimited. Pick your pickup window. We'll confirm by text right away and send a "15 minutes out" text the day of.

Same-day available when booked before 10 AM. No account required.


2


Book your pickup at BettrReturns.com

Choose Solo ($6.99) for one package or Stack ($11.99) for unlimited. Pick your pickup window. We'll confirm by text right away and send a "15 minutes out" text the day of.

Same-day available when booked before 10 AM. No account required.


2

Leave it at your door. We do the rest.

We arrive in the window you chose, verify the label, and head straight to the right carrier — UPS, FedEx, USPS, or Amazon.

You get a text showing your package scanned in at the carrier. That photo is your proof of drop-off for the retailer's refund.

3


Leave it at your door. We do the rest.

We arrive in the window you chose, verify the label, and head straight to the right carrier — UPS, FedEx, USPS, or Amazon. You get a text showing your package scanned in at the carrier. That photo is your proof of drop-off for the retailer's refund.

3

Leave it at your door. We do the rest.

We arrive in the window you chose, verify the label, and head straight to the right carrier — UPS, FedEx, USPS, or Amazon.

You get a text showing your package scanned in at the carrier. That photo is your proof of drop-off for the retailer's refund.

3

Where we Deliver

Store drop-off or drop box. QR codes and printed labels accepted.

UPS
UPS icon

FedEx Office or drop box. Boxes and poly mailers both handled.

FedEx
Benefit Thumbnail

Post office drop-off. Flat-rate boxes, poly mailers, any size.

USPS
Benefit Thumbnail

QR code to UPS or authorized Amazon counter. No printing needed.

Amazon Return Bars
Benefit Thumbnail

Store drop-off or drop box. QR codes and printed labels accepted.

UPS
UPS icon

Post office drop-off. Flat-rate boxes, poly mailers, any size.

USPS
Benefit Thumbnail

FedEx Office or drop box. Boxes and poly mailers both handled.

FedEx
Benefit Thumbnail

QR code to UPS or authorized Amazon counter. No printing needed.

Amazon Return Bars
Benefit Thumbnail
Don't know which carrier your label goes to?

Tell us the retailer when you book and we'll sort it out. Amazon, Target, REI, Sephora - we know where each one routes. You don't have to think about it.

Start a Pickup

Local Retail Stores

If you’ve got a receipt or already started the return through the retailer’s app or website (with a QR or barcode), we’ll handle the drop-off for you.

Local Retail Stores

If you’ve got a receipt or already started the return through the retailer’s app or website (with a QR or barcode), we’ll handle the drop-off for you.

Local Retail Stores

If you’ve got a receipt or already started the return through the retailer’s app or website (with a QR or barcode), we’ll handle the drop-off for you.

Daily Routes in Your Neighborhood

Local Service Schedule

Our Route: We currently run pickups Daily

Booking Cut-off: Please book at least two hours before your desired pickup.

FAQ
FAQ Image
FAQ

The questions everyone asks first.

Do I need to be home?
What if I don't have a label printed or a box?
How do I know it actually got there?
Can I send multiple packages at once?
What if my package gets rejected at the carrier?

Start a Pickup ->

Still meaning to drop that return off?
We've got it.

Start a Pickup ->

Still meaning to drop that return off?
We've got it.

Start a Pickup ->

Still meaning to drop that return off?
We've got it.