$5 for your first pickup with code BETTR5.Check your address

Fairhope · Daphne · Spanish FortSign in

Book a pickup for

ReturnsPickup and delivery to the required carrier, store, or approved drop-off.DonationsPilotEligible usable items delivered to an approved donation destination.

More ways to lighten the loadComing soon

ConsignmentSell what still has life left.

Local storageStow it, get it back anytime.

RecyclingHard-to-recycle, handled.

Property ServicesPickup support for participating properties.

Home Returns Donations

ReturnsPickup and delivery to the required carrier, store, or approved drop-off.DonationsPilotEligible usable items delivered to an approved donation destination.

More ways to lighten the loadComing soon

ConsignmentSell what still has life left.

Local storageStow it, get it back anytime.

RecyclingHard-to-recycle, handled.

Property ServicesPickup support for participating properties.

Pricing$9.99 per pickup Service area

Serving Fairhope, Daphne, Spanish Fort, and scheduled South Baldwin routes.

Book a pickup Sign in

RETURN & DONATION PICKUP · BALDWIN COUNTY

Let the pile go.

One pickup for returns, donations, or both. We handle the driving, the waiting, and the drop-off.

What are we picking up?

See what we take

Return — picked up and taken to the carrier, store, or approved destination named in your instructions.

ZIP code

RETURN & DONATION PICKUP · BALDWIN COUNTY

Let the pile go.

One pickup for returns, donations, or both. We handle the driving, the waiting, and the drop-off.

What are we picking up?

See what we take

Return — picked up and taken to the carrier, store, or approved destination named in your instructions.

ZIP code

PICK WHAT WE’RE TAKING

Returns, donations, or both.

Return parcel being collected at a residential door

▪ Returns

We take your returns to whichever carrier or store the retailer insists on.

• QR codes or labels • As many returns as you’ve got • No printer required

See return pickup

▪ Returns

We take your returns to whichever carrier or store the retailer insists on.

• QR codes or labels • As many returns as you’ve got • No printer required

See return pickup

▪ Returns

We take your returns to whichever carrier or store the retailer insists on.

• QR codes or labels • As many returns as you’ve got • No printer required

See return pickup

Residential living room ready for donation pickup

▪ Donations

Your donations go to a local site that actually wants them.

We pick up eligible donations and take each one to an approved local donation site.

• Bags or boxes • One liftable item • Add to any return pickup

See donation pickup

▪ Donations

Your donations go to a local site that actually wants them.

• Bags or boxes • One liftable item • Add to any return pickup

See donation pickup

▪ Donations

Your donations go to a local site that actually wants them.

• Bags or boxes • One liftable item • Add to any return pickup

See donation pickup

RETURNS + DONATIONS

One truck, one stop, two piles gone.

One booking

One pickup window

The right stop for every item

Book returns + donations

HOW BETTR WORKS

Book it, then forget about it.

Add your items, pick a window that fits your week, and watch it move from your phone.

Tell us what’s going

Add each eligible return or donation to your pickup.

Tell us what’s going

Add each eligible return or donation to your pickup.

Pick your window

Enter your address, choose an open window, and tell us how you’d like to hand it off.

Pick your window

Enter your address, choose an open window, and tell us how you’d like to hand it off.

Watch it happen

Status updates and drop-off proof land in your account.

Watch it happen

Status updates and drop-off proof land in your account.

LABELS AND CODES

Nobody owns a printer anymore.

Drop the label in your booking and we’ll print it and bring it. Free. Half of Baldwin County has a return sitting in the entryway aging out of its window because printing felt like a whole project.

Only have a QR code? Add it to your booking, or just hold up your phone when we pull in.

ONE VISIT

Already have us coming? Load us up.

Add eligible donations to a return pickup you’ve already booked.

Return

Donation

Cheaper than two pickups, same window, one less thing on the calendar.

Book a pickup

See how combined pickups work

ONE VISIT

Already have us coming? Load us up.

Add eligible donations to a return pickup you’ve already booked.

Return

Donation

Cheaper than two pickups, same window, one less thing on the calendar.

Book a pickup

See how combined pickups work

ONE VISIT

Already have us coming? Load us up.

Add eligible donations to a return pickup you’ve already booked.

Return

Donation

Cheaper than two pickups, same window, one less thing on the calendar.

Book a pickup

See how combined pickups work

WHAT WE PICK UP

Will we take it?

Type in what you’ve got and we’ll tell you straight.

Search an item to see if Bettr can pick it up

Try:

Clothing & shoes

Books & toys

Lamps & décor

With limits

Household goods

Small standalone items

With limits

See the full item guide

WHAT WE PICK UP

Will we take it?

Type in what you’ve got and we’ll tell you straight.

Search an item to see if Bettr can pick it up

Try:

Clothing & shoes

Books & toys

Lamps & décor

With limits

Household goods

Small standalone items

With limits

See the full item guide

UPDATES AND PROOF

You’ll know exactly where it went.

Watch your return in real time.

You’ll know exactly where it went.

Pickup photo, live status, and drop-off proof, all in your account.

Pickup confirmed

A photo of your item, taken the moment we grab it.

In Bettr care

Your return is riding along to where it’s headed.

Your return is on the way to the required shipping location.

Your return is riding along to where it’s headed.

Drop-off complete

We handed it off at the counter.

Bettr parked, stood in line, and scanned your return in to the shipping center all for you.

We handed it off at the counter.

Proof available

The carrier or store receipt, when they give us one.

Clear handoff

Clear pickups

Every return gets its own record, start to finish.

Each return receives its own record and tracking status updates so you can follow along the whole way.

Where we stop

Bettr guarantee

Your items are covered from your door until the handoff. After that, the retailer and their carrier are running the show.

Where we stop

We finish the drop-off. The refund is between you and the retailer.

See Bettr Guarantee details →

WHERE YOUR ITEMS GO

Every item has one right destination.

We follow the return instructions to the letter, so nothing bounces back.

Bettr follows the return instructions you provide during booking. Please connect with us if you have any questions getting started.

We follow the return instructions to the letter, so nothing bounces back.

Destination moment — a return parcel handed over at a carrier counter, or a donation tote received at an approved destination

Destination moment — a return parcel handed over at a carrier counter, or a donation tote received at an approved destination

Carriers

If the retailer says UPS, FedEx, or USPS, that’s where it goes.

If the retailer says UPS, FedEx, or USPS, that is where the return goes.

Retail stores

Some returns have to go back to the store itself. Fine by us.

We'll return your items to local retail stores with a valid, physical receipt or retailer provided return barcode or QR code.

Approved local donation sites

Donations go to a nearby site that takes that kind of item.

Eligible donations go to an approved site that accepts your specific donations.

LOCAL SERVICE

From Fairhope to Foley, Gulf Shores to Bay Minette.

Pickups across Baldwin County.

Check your address for open pickup dates. Real people answer when you need them.

Check your address for available pickup dates, with our direct help when you need it.

A local team

Your pickup is handled by neighbors who know the back roads.

A clear record

A clear process

Every item keeps its own status and proof.

Live availability

Enter your address to see open windows near you.

Talk to a person

PRICING

$9.99. No surprises at the end.

Return pickup is $9.99. Add donations when you book.

You’ll see the full total before you pay a cent.

PRICING

$9.99. No surprises at the end.

Return pickup is $9.99. Add donations when you book.

You’ll see the full total before you pay a cent.

START WITH A RETURN

Return pickup

As many eligible returns as one visit can hold.

$9.99

ADD WHAT YOU NEED

Add donation bags or boxes

Toss them in the same visit.

+$5

Small standalone item

Anything one person can lift and carry.

+$10

Bags or boxes + standalone item

Both donation types, one pickup.

+$13

No subscription. No per-return fee. No catch.

START WITH A RETURN

Return pickup

As many eligible returns as one visit can hold.

$9.99

ADD WHAT YOU NEED

Add donation bags or boxes

Toss them in the same visit.

+$5

Small standalone item

Anything one person can lift and carry.

+$10

Bags or boxes + standalone item

Both donation types, one pickup.

+$13

No subscription. No per-return fee. No catch.

READY WHEN YOU ARE

What can we get off your list?

Pick what’s going, check your address, grab a window.

Return — picked up and taken to the carrier, store, or approved destination named in your instructions.

ZIP code

Return — picked up and taken to the carrier, store, or approved destination named in your instructions.

ZIP code